ATM deployment services

More than 4,000 terminals and counting

EFTEX provides device driving and payment processing services to more than 4,000 ATMs across Australia, New Zealand, Hong Kong and the Philippines. We operate a Postillion payments processing platform and have delivered 99.999% host availability. Our network and infrastructure is fully PCI-DSS and PCI-PIN certified.

Transaction payment processing and Acquiring

EFTEX is a member of eftpos Payments Australia, Union Pay International and holds an Exchange Settlement Account (ESA) with the Reserve Bank of Australia.  We are an approved third party processing partner with VISA, Mastercard, American Express, and BancNet. In addition EFTEX have direct ATM switching and acquiring relationships with ANZ and Westpac in Australia.

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TERMINAL Driving and Certification

EFTEX drives more than 4,000 ATMs across Australia and the Asia-Pacific region and process more than 80 million transactions (valued at $15 billion) annually. Using an ACI Postillion Payment Platform, we have delivered an average host up-time of 99.999%.

We have range of NCR, Diebold-Nixdorf, Nautilus Hyosung, Triton and CashPod terminals certified on our network. With an experienced development team and support staff, and are able to provide an efficient and flexible service for device certification with turnaround time and costs at a fraction of the industry standard.

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DCC and Foreign Currency ATMs

EFTEX was the first in Australia to drive foreign currency dispense ATMs. We now support machines operating in 3 countries in the Asia Pacific region with more than 15 currencies offered.

We are also able to fully support dynamic currency conversion (DCC) for Visa and Mastercard, allowing international cardholders the option of paying in their own currency. As well as being convenient for customers, DCC also provides an additional revenue stream for ATM deployers through sharing in the FX spread.

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ATM Deployer portal

EFTEX has developed a full function web portal that provides its ATM deployer customers with a comprehensive range of functions and information to assist in the autonomous management of their networks.

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Helpdesk and ATM Monitoring/ Incident management

EFTEX operates a 24/7 helpdesk that provides both technical support and monitoring services. Our team is trained in ATM diagnostics, communications and settlement procedures, resulting in maximum ATM up-time.

EFTEX uses the Fiserv Device Manager system to provide complete incident management functionality for our clients’ ATM networks and is designed to receive, analyse and respond to complex status information from any device.

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Get in touch to find out more.

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